Projects: Siebel UAN
Siebel UAN Implementation on Microsoft BizTalk Server 2004
CLIENTS: Siebel,
Microsoft, and HP
SUMMARY: We worked with Siebel, Microsoft, and HP consultants to develop a Siebel UAN and SAP integration application using Biztalk 2004 which was showcased at the Microsoft and HP booths at the Siebel User Week conference in San Diego. Orders created in the Siebel CME (Communication, Media, and Energy) CRM system flow to the Siebel UAN (Universal Application Network) CME ProcessOrder IBP implemented in Biztalk 2004. These Siebel orders are converted to UAN CommonObjects. The CommonObjects ProcessService content is transformed to SAP specific order data which is used to invoke a web service using the SAP .NET Connector to create orders in the SAP system. Order acknowledgment information is passed back to BizTalk, converted to Siebel order acknowledgements, and forwarded to update this information in the Siebel system.
We installed and configured SAP R/3 Enterprise 4.7 system and created customers, products, and pricing. We developed RFCs, BDCs, and CATT Scripts with ABAP programming and configured the ALE layer for IDoc transactions in the SAP system. We developed BizTalk 2004 B2B interfaces using C#, .Net platform, Web Services, and the SAP .NET Connector and mapped data between Siebel and SAP using BizTalk 2004 mapping tools.
Learn how LTC implemented Siebel UAN on Microsoft
BizTalk Server 2004 for Siebel User Week 2004 (see Siebel eBusiness Applications Integration Demo).
Read the associated whitepaper for implementing Siebel UAN on Microsoft BizTalk Server 2004. (Word format: 339KB)
[Also available for download at Microsoft: http://msdn.microsoft.com/BPI/TechGuides/default.aspx].
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